Privacy Policy

Your privacy matters to us. This document explains how zelanqivoruth protects and manages your personal information in accordance with South African privacy laws.

Last Updated: March 15, 2025

Information We Collect

zelanqivoruth collects information through various channels to provide our financial education services effectively. We collect personal information when you register for our programs, contact us, or interact with our platform.

Personal identification information including your name, email address, phone number, and postal address
Educational background and professional experience details relevant to our financial programs
Communication records including emails, phone calls, and support ticket interactions
Technical information such as IP addresses, browser types, and device information
Learning progress data including course completion rates and assessment results

We also collect information automatically through cookies and similar technologies when you visit our website. This helps us understand how you interact with our content and improve your learning experience.

How We Use Your Information

Your personal information enables us to deliver quality financial education services and support your learning journey. We use this information for legitimate business purposes that benefit both you and zelanqivoruth.

Primary Uses

Providing access to our financial education programs and learning materials
Communicating important updates about your courses and program changes
Offering student support and responding to your inquiries
Tracking your learning progress and providing personalized recommendations
Processing applications and managing your enrollment in our programs

Secondary Uses

We may also use your information to improve our services, conduct research on educational effectiveness, and send you relevant information about new programs that might interest you. You can opt out of marketing communications at any time.

Information Sharing and Disclosure

zelanqivoruth respects your privacy and limits information sharing to essential business functions. We work with trusted partners who help us deliver our educational services while maintaining strict confidentiality standards.

We never sell your personal information to third parties for marketing purposes.

Educational technology providers who support our online learning platform
Payment processors who handle secure transaction processing
Cloud storage providers who maintain our data infrastructure
Analytics services that help us understand website usage patterns
Legal authorities when required by South African law or court orders

All third-party service providers sign confidentiality agreements and must comply with privacy standards equivalent to those we maintain internally.

Your Privacy Rights

Under South African privacy legislation, including the Protection of Personal Information Act (POPIA), you have several important rights regarding your personal data. We've made it straightforward to exercise these rights.

Access Your Data

Request a copy of all personal information we hold about you, including how we obtained it and how we use it.

Correct Information

Update or correct any inaccurate personal information we have on file for you.

Delete Data

Request deletion of your personal information, subject to certain legal and business requirements.

Restrict Processing

Limit how we process your data in specific circumstances while maintaining your account access.

Data Portability

Receive your personal data in a structured format that you can transfer to another service provider.

Object to Processing

Object to certain types of data processing, particularly for marketing purposes.

To exercise any of these rights, contact our privacy team using the information provided below. We typically respond to requests within 30 days and may need to verify your identity before processing certain requests.

Data Security and Protection

Protecting your personal information is a fundamental responsibility we take seriously. Our security measures combine technical safeguards, administrative controls, and physical security to create multiple layers of protection.

Technical Safeguards

SSL encryption for all data transmission between your device and our servers
Advanced firewall systems protecting our network infrastructure
Regular security updates and vulnerability assessments
Multi-factor authentication for staff accessing sensitive data
Encrypted data storage both in transit and at rest

Administrative Controls

Our team undergoes regular privacy training and follows strict protocols for handling personal information. Access to your data is limited to employees who need it for their specific job functions. We maintain detailed logs of data access and regularly audit our privacy practices.

Despite these protective measures, no internet transmission is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal requirements. Our retention periods vary depending on the type of information and how you interact with our services.

Student records and course completion data: 7 years after program completion
Marketing communication preferences: Until you opt out or request deletion
Website analytics data: 26 months from collection
Support ticket records: 3 years after ticket closure
Financial transaction records: 7 years as required by South African law

When retention periods expire, we securely delete your information using industry-standard data destruction methods. Some information may be retained longer if required for legal compliance or legitimate business interests, such as preventing fraud.

You can request early deletion of your data at any time, though this may affect our ability to provide certain services to you.

International Data Transfers

While zelanqivoruth operates primarily within South Africa, some of our service providers may process your information in other countries. When we transfer data internationally, we ensure adequate protection through appropriate safeguards.

Standard contractual clauses approved by data protection authorities
Adequacy decisions recognizing equivalent privacy protections
Certification programs demonstrating privacy compliance

We regularly review our international data transfer practices to ensure they meet evolving privacy standards and legal requirements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These technologies help us understand how you interact with our site and improve our services.

Types of Cookies We Use

Essential cookies required for basic website functionality and security
Performance cookies that help us analyze website usage and optimize performance
Functional cookies that remember your preferences and personalize your experience
Analytics cookies that provide insights into user behavior and content engagement

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website features and functionality.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

Minor updates may be made without specific notification, so we encourage you to review this policy regularly. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.

Privacy Questions or Concerns?

Contact our Privacy Officer:

Email: info@zelanqivoruth.com

Phone: +27834502284

Address: Shop 334E, Elsies River Rd, Elsies Rivier, Cape Town, 7490, South Africa

We typically respond to privacy inquiries within 5 business days.